TELEGENT AI
the Business Impact Platform™ Platform
Business Impact Capability: Integrations

Connect Your
Revenue Recovery Stack

Connect the Business Impact Platform™ with your existing CRM, communication tools, analytics platforms, and workflow systems. Enterprise-grade APIs and pre-built integrations that power your Business Impact scores with live data.

Intelligent Infrastructure

Enterprise Integration
Ecosystem

TELEGENT acts as your intelligent operational infrastructure layer, unifying communications, automation, analytics, and customer engagement across your entire enterprise stack.

TELEGENT
Operations
Communications
Automation
Analytics
CRM
Revenue
Visibility

Communications Layer

Salesforce
HubSpot
Microsoft Teams

Workflow Automation

Slack
Twilio
Zoom

Analytics & Intelligence

Power BI
Tableau
ServiceNow

Revenue Operations

Stripe
Shopify
Square

Retail & POS

Lightspeed
Toast
Clover

Customer Engagement

Klaviyo
Google Profile
APIs

Unified Business Intelligence

Revenue, automation, and engagement in one intelligent platform

Intelligent Routing

autonomous workflow orchestration and decision automation

Revenue Intelligence

Measure business impact on pipeline and customer lifetime value

Operational Visibility

Real-time dashboards tracking every interaction and outcome

API Connectivity

Enterprise-grade REST & GraphQL for seamless integrations

Automation Infrastructure

Autonomous decision-making at massive scale

Enterprise Analytics

Analytics connecting communications directly to business results

Multi-Location Scale

Support unlimited locations, teams, and customer engagement workflows

CRM Integrations

Connect with your customer relationship management systems

Salesforce
HubSpot
Microsoft Dynamics
Pipedrive
Zoho CRM
SugarCRM
Freshsales
ActiveCampaign

Business Intelligence Providers

Integrate with leading communication platforms

Twilio
Vonage
Bandwidth
Telnyx
Plivo
RingCentral
8x8
Zoom Phone

Analytics & Business Intelligence

Connect your data and analytics platforms

Tableau
Power BI
Looker
Metabase
Mode Analytics
Domo
Sisense
Qlik

Workflow & Automation

Integrate with automation and workflow platforms

Zapier
Make (Integromat)
Workato
Microsoft Power Automate
n8n
Pipedream
Tray.io
Boomi

Cloud Infrastructure

Deploy on your preferred cloud platform

Amazon Web Services
Google Cloud Platform
Microsoft Azure
Heroku
DigitalOcean
Vercel
Cloudflare
Akamai
Developer Platform

Enterprise-Grade
REST & GraphQL APIs

Build custom integrations with our comprehensive APIs. Real-time webhooks, comprehensive documentation, and SDKs for major programming languages.

RESTful Architecture

Industry-standard REST APIs with comprehensive error handling and versioning.

GraphQL Support

Flexible GraphQL endpoints for efficient data querying and complex integrations.

Real-time Webhooks

Instant event notifications for call events, message receipts, and analytics.

Multi-language SDKs

Official SDKs for Python, Node.js, Java, Go, Ruby, and .NET.

telegentai-api.js
// Initialize TELEGENT client
const client = new TELEGENT AI™({
apiKey: 'tk_live_xxxxxxxxxxxx'
region: 'us-east-1'
});
// Create outbound call
const call = await client.calls.create({
to: '+14155551234'
from: '+14155555678'
routingProfile: 'sales'
});
// Call initiated: {call.id{'}'} {call.status{'}''}

Getting Started is Simple

Our integration platform is designed for rapid deployment. Most integrations go live within days, not months.

01

Connect

Authenticate and connect your systems using OAuth 2.0 or API keys.

02

Configure

Map data fields, define routing rules, and customize workflows.

03

Test

Use our sandbox environment to validate integration behavior.

04

Deploy

Go live with confidence using our proven deployment methodology.

Sales OS Architecture

Workflow-to-Integration Mapping

Every user-facing workflow has a defined integration specification. When backend services connect, these maps become the implementation contract — no redesign required.

GoHighLevel
Twilio SMS
Zoom
Google Calendar
Outlook Calendar
OpenAI
n8n
Email
WorkflowRouteCRMEmailSMSZoomCalendarn8nOpenAI
Revenue Recovery Assessment/revenue-recovery-audit
AI Consultant Assessment/ai-consultant
Business Discovery Assessment/interactive-discovery-session
Industry ROI Calculator/roi-calculator
SmartQuote / Proposal Preparation/smartquote
Representative Dashboard/representative-dashboard
Appointment Scheduling/appointment-scheduler
Sales Operating System/sales-os

CRM Field Mapping

25 fields mapped across GoHighLevel, Salesforce, and HubSpot

firstName
Prospect first name
GHL: contact.first_nameSF: Contact.FirstName
lastName
Prospect last name
GHL: contact.last_nameSF: Contact.LastName
email
Prospect email address
GHL: contact.emailSF: Contact.Email
phone
Prospect phone number
GHL: contact.phoneSF: Contact.Phone
companyName
Organization name
GHL: contact.company_nameSF: Account.Name
assessment_type
Type of assessment completed
GHL: contact.custom_field.assessment_typeSF: Contact.assessment_type__c
lead_score
Calculated lead score (0-100)
GHL: contact.custom_field.lead_scoreSF: Contact.lead_score__c
opportunity_score
Calculated opportunity score (0-100)
GHL: contact.custom_field.opportunity_scoreSF: Contact.opportunity_score__c
automation_readiness
Automation Readiness Score (0-100)
GHL: contact.custom_field.automation_readinessSF: Contact.automation_readiness__c
revenue_recovery_score
Revenue Recovery Score (0-100)
GHL: contact.custom_field.revenue_recovery_scoreSF: Contact.revenue_recovery_score__c
lead_leakage_score
Lead Leakage Score (0-100)
GHL: contact.custom_field.lead_leakage_scoreSF: Contact.lead_leakage_score__c
revenue_at_risk_monthly
Estimated monthly revenue at risk
GHL: contact.custom_field.revenue_at_risk_monthlySF: Opportunity.revenue_at_risk_monthly__c

Full field map (25 fields) defined in app/lib/integration/field-maps.ts

Email Template Specs

assessment_confirmationpending
assessment_resultspending
rep_assignmentpending
roi_reportpending
proposal_sentpending
proposal_follow_uppending
meeting_confirmationpending
meeting_reminder_24hpending
meeting_reminder_1hpending

SMS Template Specs

assessment_follow_uppending
booking_confirmationpending
appointment_reminderpending
missed_appointment_recoverypending

API Connection Points — Ready for Backend

GoHighLevel
POST /v1/contacts + /v1/opportunities
OAuth 2.0 + Location ID
Twilio
POST /Messages + Messaging Services
Account SID + Auth Token
Zoom
POST /v2/users/{userId}/meetings
OAuth 2.0 (Server-to-Server)
Google Calendar
POST /calendar/v3/calendars/{id}/events
OAuth 2.0 (Service Account)
Outlook Calendar
POST /me/calendar/events (Microsoft Graph)
OAuth 2.0 (App-Only)
OpenAI
POST /v1/chat/completions
API Key + Org ID
n8n
POST /webhook/{workflowId}
Webhook URL + HMAC
Stripe
POST /v1/checkout/sessions
Secret Key (server-side only)

Full configuration interfaces (credentials, endpoints, default settings) defined in app/lib/integration/types.ts. All connection points use placeholder credentials — backend wiring replaces them without touching UI code.

Need a Custom Integration?

Our integration team can build custom connectors for your unique systems. Contact us to discuss your requirements.

TELEGENT AI
Business Consultant
TELEGENT
Welcome. I'm your TELEGENT business consultant — I specialize in helping organizations identify where automation can recover revenue, reduce operational drag, and accelerate growth.

Here's what I can do for you in the next few minutes:

Revenue Recovery Assessment — quantify how much revenue you're losing to missed calls, slow response times, and operational gaps
Automation Readiness Diagnostic — evaluate where intelligent automation would deliver the highest ROI in your organization
Solution Recommendation — based on your size, industry, and goals, I'll recommend the right TELEGENT engagement tier
Industry-Specific Analysis — tailored insights for your vertical (healthcare, real estate, legal, professional services, and more)

All conversations are confidential and diagnostic in nature. Where would you like to start?
Confidential Diagnostic No obligation