TELEGENT AI
Workforce Intelligence™ Turnover Economics™

Every Departure
Has a Price Tag. You Just
Haven't Calculated It.

The Turnover Economics Intelligence™ Engine converts employee turnover into measurable business impact — quantifying recruiting costs, lost productivity, revenue leakage, and enterprise value erosion from every departure.

Annual Turnover Cost

$4.80M

12.6% of revenue

$24K per employee · 46 annual departures · $104K per departure

View Cost Breakdown
Turnover Cost Score™
63/100
Elevated
Retention Score™
84/100
Manageable
Stability Score™
79/100
Moderate
Knowledge Retention™
62/100
Elevated
Employee LTV Score™
69.256/100
Moderate

Executive Summary

1

Total Annual Turnover Cost: $4.80M (12.6% of revenue)

2

Cost Per Departure: $104K

3

Retention Score: 84/100 (Strong)

4

Largest Cost Driver: Lost Revenue (54% of total)

5

Most Expensive Segment: Voluntary Turnover (42% of cost)

6

15% turnover reduction would save $720K/year with projected 6x 3-year ROI

Total Annual Cost

$4.80M

% of Revenue

12.6%

Cost Per Departure

$104K

Annual Departures

46

Top Cost Drivers

1. Lost Revenue: $2.61M (54%)

2. Lost Productivity: $443K (9%)

3. Recruiting Cost: $391K (8%)

Recommended Actions

1. Launch high-performer retention program with compensation review and accelerated promotion track

2. Deploy pulse survey and address top 3 engagement drivers within 60 days

3. Launch knowledge management initiative — capture critical institutional knowledge before it walks out

4. Benchmark total compensation against market for roles with above-average turnover

9 Cost Components

Every departure triggers a cascade of direct, indirect, and opportunity costs

Total Annual Turnover Cost46 departures

$4.80M

$104K per departure average

Lost RevenueOpportunity Cost
$2.61M(54%)

Revenue forgone during vacancy and ramp-up periods

Lost ProductivityIndirect Cost
$443K(9%)

Ramp period gap between hire and full productivity

Recruiting CostDirect Cost
$391K(8%)

Job postings, agency fees, sourcing, screening

Opportunity CostOpportunity Cost
$356K(7%)

Alternative investment return forgone (8% cost of capital)

Training CostDirect Cost
$313K(7%)

Formal training programs, manager coaching, shadowing

Customer Relationship ImpactOpportunity Cost
$300K(6%)

Revenue at risk from disrupted customer relationships

Onboarding CostDirect Cost
$193K(4%)

Equipment, systems setup, first-week administration

Hiring CostDirect Cost
$129K(3%)

Interview time, assessments, background checks, travel

Leadership Time CostIndirect Cost
$72K(2%)

Manager hours spent interviewing, covering gaps, training

Lost Revenue

$2.61M

Revenue forgone during vacancy and ramp-up periods

54% of total·$57K/departure·Opportunity Cost
Lost Productivity

$443K

Ramp period gap between hire and full productivity

9% of total·$10K/departure·Indirect Cost
Recruiting Cost

$391K

Job postings, agency fees, sourcing, screening

8% of total·$9K/departure·Direct Cost
Opportunity Cost

$356K

Alternative investment return forgone (8% cost of capital)

7% of total·$8K/departure·Opportunity Cost
Training Cost

$313K

Formal training programs, manager coaching, shadowing

7% of total·$7K/departure·Direct Cost
Customer Relationship Impact

$300K

Revenue at risk from disrupted customer relationships

6% of total·$7K/departure·Opportunity Cost
Onboarding Cost

$193K

Equipment, systems setup, first-week administration

4% of total·$4K/departure·Direct Cost
Hiring Cost

$129K

Interview time, assessments, background checks, travel

3% of total·$3K/departure·Direct Cost
Leadership Time Cost

$72K

Manager hours spent interviewing, covering gaps, training

2% of total·$2K/departure·Indirect Cost

4 Turnover Segments

Not all departures cost the same — segmentation reveals where the real money is

Highest Cost

Voluntary Turnover

28 departures/year

Annual Cost$5.75M
% of Total42%
Cost Per Departure$205K
Primary DriverWeak Employer Brand
Retention DifficultyHIGH

High Performer Turnover

8 departures/year

Annual Cost$3.97M
% of Total29%
Cost Per Departure$497K
Primary DriverBlocked Career Progression
Retention DifficultyHIGH

Leadership Turnover

2 departures/year

Annual Cost$3.87M
% of Total28%
Cost Per Departure$1.94M
Primary DriverLack of Decision Authority
Retention DifficultyHIGH

Involuntary Turnover

8 departures/year

Annual Cost$249K
% of Total2%
Cost Per Departure$31K
Primary DriverPerformance Management
Retention DifficultyMODERATE

5-Dimension Business Impact

Turnover erodes value across every dimension of the business

Total Annual Cost

$4.80M

12.6% of Revenue

Revenue Impact
$1.68M (4.4% of revenue)

Revenue lost to unfilled roles, ramp-up gaps, and customer disruption

Profitability Impact
$1.44M (3.8% of revenue)

Direct margin erosion from replacement costs and productivity loss

Capacity Impact
$720K (1.9% of revenue)

Lost productive capacity during vacancy periods and training

Customer Experience Impact
$576K (1.5% of revenue)

Service degradation from relationship disruption and inexperienced replacements

Enterprise Value Impact
$384K (1.0% of revenue)

Valuation impact from higher risk profile and lower operational predictability

Revenue Impact

$1.68M

Revenue lost to unfilled roles, ramp-up gaps, and customer disruption

4.4% of revenue·Confidence: 75%
Profitability Impact

$1.44M

Direct margin erosion from replacement costs and productivity loss

3.8% of revenue·Confidence: 75%
Capacity Impact

$720K

Lost productive capacity during vacancy periods and training

1.9% of revenue·Confidence: 75%
Customer Experience Impact

$576K

Service degradation from relationship disruption and inexperienced replacements

1.5% of revenue·Confidence: 75%
Enterprise Value Impact

$384K

Valuation impact from higher risk profile and lower operational predictability

1.0% of revenue·Confidence: 75%

Prevention ROI Scenarios

What if you could reduce turnover? Every percentage point saved creates measurable ROI

5%

5% Reduction

Prevented2 departures
Annual Savings$240K
3-Year Savings$720K
Investment$120K
3-Year ROI6x
Payback6mo
10%

10% Reduction

Prevented5 departures
Annual Savings$480K
3-Year Savings$1.44M
Investment$240K
3-Year ROI6x
Payback6mo
15%

15% Reduction

Prevented7 departures
Annual Savings$720K
3-Year Savings$2.16M
Investment$360K
3-Year ROI6x
Payback6mo
25%

25% Reduction

Prevented12 departures
Annual Savings$1.20M
3-Year Savings$3.60M
Investment$600K
3-Year ROI6x
Payback6mo
Turnover Economics Intelligence™

Know What You're Losing.
Before You Lose It.

The Turnover Economics Intelligence™ Engine is available through the Business DNA™ Assessment. Complete your assessment to receive a personalized turnover cost analysis calibrated to your organization.

Generated by TELEGENT AI™

The Business Impact Platform™

Workforce Intelligence™ For Businesses That Want More Impact.

© 2026 TELEGENT AI™

All Rights Reserved.

Confidential and Proprietary. Prepared exclusively for the recipient organization. This report contains proprietary TELEGENT AI™ methodologies, scoring models, and business intelligence frameworks. No part of this document may be reproduced, distributed, or transmitted without the prior written permission of TELEGENT AI™.

TELEGENT AI
Business Consultant
TELEGENT
Welcome. I'm your TELEGENT business consultant — I specialize in helping organizations identify where automation can recover revenue, reduce operational drag, and accelerate growth.

Here's what I can do for you in the next few minutes:

Revenue Recovery Assessment — quantify how much revenue you're losing to missed calls, slow response times, and operational gaps
Automation Readiness Diagnostic — evaluate where intelligent automation would deliver the highest ROI in your organization
Solution Recommendation — based on your size, industry, and goals, I'll recommend the right TELEGENT engagement tier
Industry-Specific Analysis — tailored insights for your vertical (healthcare, real estate, legal, professional services, and more)

All conversations are confidential and diagnostic in nature. Where would you like to start?
Confidential Diagnostic No obligation