For CTOs & Engineering Leaders
Platform Architecture v2.0

Revenue Recovery Intelligence™
Technical Architecture

A complete architectural specification for the TelegentAI™ platform — from edge-rendered React to real-time scoring engines to AI-powered revenue analysis. Built for scale, designed for developers.

Next.js · React 18 · FastAPI · PostgreSQL 16 · OpenAI GPT-4o · Vercel · AWS · Terraform

System Architecture

A six-layer architecture engineered for real-time revenue intelligence at scale.

Presentation
Layer
Next.js 14 · React 18 · Tailwind CSS · Vercel

Server-side rendered React with the App Router. Edge-rendered pages, streaming SSR, React Server Components, and incremental static regeneration.

API Gateway
Layer
FastAPI · Kong · NGINX

High-performance Python async API. Rate limiting, request validation, API versioning, and WebSocket support for real-time dashboard streaming.

Application Services
Layer
Python 3.12 · Celery · Redis · RabbitMQ

Microservices for scoring engine, data ingestion, notification dispatch, report generation, and AI orchestration with async task queues.

AI & ML Pipeline
Layer
OpenAI GPT-4o · LangChain · Pinecone

LLM-powered revenue analysis, anomaly detection, lead scoring models, and the AI Business Consultant™ with RAG over customer data.

Data Layer
Layer
PostgreSQL 16 · TimescaleDB · Redis · S3

ACID-compliant transactional store with time-series extensions for analytics. Redis caching for sub-10ms dashboard queries. Encrypted object storage.

Infrastructure
Layer
Vercel · AWS ECS · Terraform · Cloudflare

Edge-deployed frontend on Vercel. Containerized backend on AWS. Infrastructure-as-code. Global CDN with DDoS protection.

Frontend Architecture

Frontend Architecture

Next.js 14 with the App Router. Edge-deployed on Vercel. Streaming SSR, React Server Components, and incremental static regeneration.

app/ — Next.js App Router Structure

App Router

React Server ComponentsStreaming SSRISR RevalidationRoute Handlers

UI Components

Radix UI PrimitivesTailwind CSS v4Custom Design SystemResponsive Mobile-First

Data Fetching

Server ActionsSWR Client HooksOptimistic UpdatesWebSocket Live Sync

State Management

Zustand StoresReact Query CacheURL Search ParamsContext Providers
next@14react@18typescript@5tailwind@4zustand@5SWR@2radix-uilucide-react
< 100ms
TTFB (Edge)
< 2.0s
LCP (P95)
100/100
Lighthouse Score
< 50KB
Initial JS Bundle
Backend Architecture

Backend Services

Async Python microservices on FastAPI. Celery task queues. Redis caching. Each service is independently deployable with its own scaling policy.

Scoring Engine

Calculates all 5 RRI scores in real-time

POST /v2/scoring/calculate

Data Ingestion

ETL pipelines for 7+ external integrations

POST /v2/ingestion/trigger

Notification Service

Multi-channel alerts, digests, and briefings

POST /v2/notifications/send

Report Generator

PDF/HTML executive briefings and audit reports

POST /v2/reports/generate

AI Orchestrator

LLM prompt chains, RAG retrieval, response streaming

POST /v2/ai/chat/completions

Auth Service

SSO, RBAC, API keys, MFA, session management

POST /v2/auth/token
Database Schema

Database Schema

PostgreSQL 16 with TimescaleDB for time-series analytics. ACID-compliant. Row-level security. Encrypted at rest.

organizations5 columns
id UUID PKname VARCHAR(255)settings JSONBcreated_at TIMESTAMPTZplan_tier VARCHAR(50)
users5 columns
id UUID PKorg_id UUID FKemail VARCHAR(255) UNIQUErole VARCHAR(50)mfa_enabled BOOLEAN
integrations5 columns
id UUID PKorg_id UUID FKprovider VARCHAR(50)credentials_encrypted TEXTstatus VARCHAR(20)
rri_scores5 columns
id UUID PKorg_id UUID FKscore_type VARCHAR(50)value DECIMAL(5,2)calculated_at TIMESTAMPTZ
lead_events5 columns
id UUID PKorg_id UUID FKsource VARCHAR(100)status VARCHAR(30)response_time_ms INTEGER
audit_reports5 columns
id UUID PKorg_id UUID FKscores JSONBrecommendations JSONBgenerated_at TIMESTAMPTZ
Primary DB
PostgreSQL 16
Time-Series
TimescaleDB 2.x
Cache Layer
Redis 7.x
Object Store
AWS S3 (encrypted)
Search
pgvector + Pinecone
Encryption
AES-256-GCM at rest
API Structure

REST API v2

Versioned REST API behind Kong API Gateway. JWT authentication. Rate limiting. OpenAPI 3.1 spec. All endpoints return JSON with consistent error shapes.

Scoring

3 endpoints
POST/v2/scoring/calculateRun all 5 RRI score calculations
GET/v2/scoring/:orgId/historyRetrieve historical score trends
GET/v2/scoring/:orgId/benchmarksIndustry-normalized benchmark comparison

Ingestion

3 endpoints
POST/v2/ingestion/triggerInitiate data pull from connected integrations
GET/v2/ingestion/:jobId/statusCheck ETL job completion status
DELETE/v2/ingestion/cache/:orgIdInvalidate and re-ingest cached data

AI

3 endpoints
POST/v2/ai/chat/completionsStreaming AI Business Consultant™ chat
POST/v2/ai/analysis/revenueAI-powered revenue opportunity analysis
POST/v2/ai/recommendationsGenerate prioritized action recommendations

Reports

3 endpoints
POST/v2/reports/generateGenerate Executive Daily Briefing™ PDF
GET/v2/reports/:reportIdRetrieve generated report
GET/v2/reports/:orgId/scheduleView report delivery schedule
Authorization: Bearer <JWT> • Content-Type: application/json • Accept: application/json
Rate-Limit: 1000req/min (per org) • X-Request-ID: <UUID> • Retry-After: <seconds>
Error: { error: { code: string, message: string, request_id: string } }
Integration Strategy

Integration Strategy

Three-tier integration framework. OAuth 2.0 for native connections. Partner APIs. Universal connector for everything else.

Tier 1 — Native

Google Business Profile, Google Analytics, Google Ads, Meta Ads, Calendar (Google/Microsoft), CallRail/CallTrackingMetrics

OAuth 2.0 + API key auth. Real-time data sync. Webhook support for event streaming.

Tier 2 — Partner

Salesforce, HubSpot, Stripe, Shopify, Square, Mindbody

OAuth 2.0 auth. Near-real-time sync (5-min polling). Field mapping configuration UI.

Tier 3 — Universal

Any REST API, CSV upload, SFTP drop, webhook receiver

Custom connector framework. JSON Schema validation. Manual + scheduled ingestion.

Security & Identity

Authentication & User Management

Enterprise-grade identity with SSO, RBAC, MFA, and fine-grained permissions.

Authentication Flow

1
JWT Access + Refresh Token
Access tokens (15min TTL) + refresh tokens (7d TTL). Rotated on each use.
2
SAML/OIDC SSO
Okta, Azure AD, Google Workspace. Just-in-time provisioning.
3
MFA Enforcement
TOTP + WebAuthn (passkeys). Enforced at org level.
4
API Key Auth
Per-service API keys with scoped permissions for machine-to-machine access.

Role-Based Access Control

Owner
Full platform access. Org settings. Billing. User provisioning.
Admin
Full platform access. User management. Configuration. Reporting.
Analyst
View all dashboards + reports. Run audits. Export data. No config.
Viewer
Read-only dashboard access. Receive briefings. No data export.

User Lifecycle Management

Provisioning

  • SCIM v2
  • JIT from SSO
  • Bulk CSV import
  • API-driven invite

Session Control

  • Configurable TTL
  • Force logout
  • Device tracking
  • IP allowlisting

Audit Logging

  • Every auth event
  • Role changes
  • Data exports logged
  • SOC 2 audit trail
AI Workflow Framework

AI Workflow Framework

OpenAI GPT-4o powers the intelligence layer. LangChain for prompt orchestration. Pinecone for vector search. Every AI workflow is deterministic, auditable, and verifiable.

AI Pipeline Architecture

Input Context
RAG retrieval + user query + org data
Prompt Assembly
LangChain chain with system prompt
LLM Inference
GPT-4o with structured JSON output
Validation Layer
Schema check + factuality + business rules
Response Delivery
Streamed to client via WebSocket

RAG Retrieval

Pinecone vector store. Top-K semantic search over org data. Re-ranked for relevance.

Structured Output

Function calling with JSON Schema. Response guaranteed parseable. Type-safe SDKs.

Streaming

Server-Sent Events + WebSocket. Token-by-token streaming. Sub-200ms first token.

Guardrails

Content safety filter. PII redaction. Business rule validation before delivery.

Deployment Architecture

Deployment & Infrastructure

Edge-deployed frontend. Containerized backend. Infrastructure-as-code. Global CDN. Zero-downtime deployments.

Vercel Edge

Next.js App Router
Edge Functions
ISR (60s revalidate)
Global CDN (100+ PoPs)
Automatic HTTPS
Preview Deployments

AWS ECS

FastAPI containers
Auto-scaling (CPU/Mem)
Private VPC + subnets
RDS PostgreSQL 16
ElastiCache Redis
S3 encrypted storage

CI/CD & Observability

GitHub Actions CI/CD
Terraform IaC
Docker multi-stage
Datadog APM + Logs
Sentry error tracking
PagerDuty alerting
Deployment Pipeline
Git Push
CI (Lint/Test/Build)
Staging Deploy
E2E Smoke Tests
Production Deploy
Zero-downtime blue/green deployments • Automated rollback on health check failure • < 3 min from merge to production

Schedule a Technical Architecture Review

Walk through the full architecture with our engineering team. Review the codebase, discuss integration requirements, and get a customized deployment plan for your organization.

TelegentAI™, Revenue Recovery Intelligence™, Competitive Revenue Intelligence™, Revenue Recovery Audit™, Revenue Recovery Score™, Lead Leakage Score™, Revenue At Risk™, Response Velocity Score™, Competitive Visibility Score™, Revenue Command Center™, Executive Daily Briefing™, Revenue Intelligence Consultant™, Multi-Location Command Center™, AI Business Consultant™, Winning Connections™, Converting Digital Traffic Into Revenue™, and related marks are proprietary intellectual property of TelegentAI. All rights reserved.

TELEGENT AI
Business Consultant
TELEGENT AI
Welcome. I'm your TELEGENT AI business consultant — I specialize in helping organizations identify where automation can recover revenue, reduce operational drag, and accelerate growth.

Here's what I can do for you in the next few minutes:

Revenue Recovery Assessment — quantify how much revenue you're losing to missed calls, slow response times, and operational gaps
Automation Readiness Diagnostic — evaluate where intelligent automation would deliver the highest ROI in your organization
Solution Recommendation — based on your size, industry, and goals, I'll recommend the right TELEGENT engagement tier
Industry-Specific Analysis — tailored insights for your vertical (healthcare, real estate, legal, professional services, and more)

All conversations are confidential and diagnostic in nature. Where would you like to start?
Confidential Diagnostic No obligation