Behavioral Health Platform

Never Miss Another Admissions or Housing Opportunity

TELEGENT AI helps behavioral health organizations increase admissions, improve response times, maximize bed utilization, automate intake, optimize sober living occupancy, and track referral performance through intelligent automation.

Detox CentersResidential Treatment CentersPHP ProgramsIOP ProgramsSober Living HomesTransitional HousingHalfway HousesRecovery ResidencesMental Health FacilitiesMAT Clinics
100%
Call Capture Rate
Under 30s
AI Response Time
2.4x
More Admissions
24/7
Always-On Coverage
Core Capabilities

Complete Behavioral Health Operations Platform

AI-powered infrastructure spanning admissions, intake, bed management, sober living operations, referral tracking, and revenue optimization across the full continuum of care.

24/7 AI Admissions Receptionist

Answer admissions calls around the clock. Respond instantly to inquiries, route urgent cases appropriately, capture lead information automatically, and recover missed admissions opportunities.

Always-on call answering
Instant inquiry response
Urgent case routing
Lead capture automation
Missed opportunity recovery

AI Admissions Qualification

Pre-screen prospective admissions, gather insurance information, assess treatment needs, determine program eligibility, and prioritize qualified candidates for faster placements.

Prospect pre-screening
Insurance verification
Treatment need assessment
Program eligibility checks
Candidate prioritization

Digital Intake Assessment

Automated intake questionnaire covering patient and family information, treatment history, insurance verification, and automated admissions workflows with CRM integration.

Automated questionnaires
Patient & family intake
Treatment history capture
Insurance verification
CRM-integrated workflows

Bed Inventory & Capacity Management

Real-time bed availability tracking across detox, residential, PHP, IOP, sober living, and transitional housing. Occupancy monitoring, capacity alerts, and waitlist management.

Detox bed inventory
Residential capacity tracking
Sober living occupancy
PHP & IOP availability
Capacity forecasting

Detox Referral Scheduling & Availability

View available detox capacity, schedule assessments, reserve admissions slots, coordinate transportation, and route prospects to the appropriate level of care.

Detox capacity visibility
Assessment scheduling
Slot reservation
Transport coordination
Care level routing

Business Development & Referral Tracking

Track referral relationships, monitor volume by source, measure admissions by partner, assign territories, and identify top-performing referral sources with full dashboard visibility.

Referral source management
Territory assignment
Conversion tracking
Outreach activity monitoring
Revenue by referral channel
Sober Living & Housing

Sober Living & Housing Management

Complete oversight of your sober living portfolio — real-time occupancy, resident placement, move-in/move-out tracking, waitlist management, and alumni aftercare coordination.

Real-time bed inventory
Male & female availability
House occupancy tracking
Waitlist management
Housing applications
Resident placement
Move-in scheduling
Move-out tracking
Manager notifications
Transport coordination
Resident referrals
Alumni & aftercare
Real-time
Bed inventory across all houses
Instant
Waitlist-to-placement matching
Automated
Move-in & move-out workflows
Tracked
Resident referrals by source
Coordinated
Transportation & logistics
Engaged
Alumni & aftercare follow-up
Continuum of Care

Track & Automate Client Progression

Seamlessly manage client journeys across the full continuum — from initial inquiry through detox, treatment, sober living, and ongoing alumni engagement.

Inquiry
Detox
Residential
PHP
IOP
Sober Living
Alumni

Level-of-Care Tracking

Monitor each client's current treatment level with real-time status updates across your entire organization.

Placement Recommendations

AI-driven recommendations match clients to the most appropriate level of care based on clinical and demographic factors.

Bed Availability Matching

Instantly match clients to open beds at any care level — detox, residential, PHP, IOP, or sober living.

Internal Referrals

Seamlessly refer clients between your own programs. Keep clients within your continuum instead of losing them to competitors.

Discharge Planning

Automated discharge workflows with housing transition coordination, aftercare scheduling, and alumni program enrollment.

Housing Transitions

Coordinate step-down transitions from residential to sober living with automated move scheduling and bed reservation.

Bed & Capacity Management

Complete Occupancy Visibility

Real-time visibility into every bed across your entire organization — detox, residential, PHP, IOP, sober living homes, and transitional housing. Match admissions to open beds instantly, forecast capacity, and eliminate revenue-killing vacancies.

Detox Capacity
Real-time
Residential
Live tracking
PHP Availability
Daily census
IOP Availability
Per-program
Sober Living
House-level
Transitional Housing
Unit tracking
Waitlist
Prioritized
Forecasting
7-day prediction
Schedule Behavioral Health Automation Assessment

Organization-Wide Occupancy

Live
Detox9/12
Residential19/24
PHP24/30
IOP16/25
Sober Living26/32
Transitional Housing10/14
Total Occupancy104/137 (76%)
33 beds available5 pending intake6 sober living open
Executive Dashboard

Command Center for Behavioral Health Operations

A single pane of glass across admissions, occupancy, housing, referrals, business development, and revenue — updated in real time.

Operations Dashboard

Live Data
Current Occupancy
78%
Across all levels
Available Beds
14
All care levels
Detox Available
3
Of 12 beds
Residential Available
5
Of 24 beds
Sober Living Available
6
Of 32 beds
Pending Admissions
8
Awaiting intake
Referral Conversion
68%
Inquiry → Admit
Revenue Impact
$3.2M
Annualized recovery

Admissions Conversion Funnel

Inquiries178 (100%)
Contacted (Under 5 min)164 (92%)
Pre-Screened122 (69%)
Assessment Scheduled82 (46%)
Admitted / Placed52 (29%)
Inquiry → Admission Rate29.2%

Revenue Impact Summary

Admissions Revenue
$2.8M$3.6M
+$800K
Housing Revenue
$384K$456K
+$72K
Referral Revenue
$1.4M$1.9M
+$500K
Total Revenue Impact
$4.6M$6.0M
+$1.4M
Revenue Impact

The Cost of An Empty Bed

Lost admissions, unfilled detox beds, unoccupied residential capacity, vacant sober living beds, referral leakage, and delayed intake response all compound into significant revenue loss. Intelligent automation recovers this revenue.

1 Empty Detox Bed Per Week

$780K–$1.5M Annual Revenue Loss

At an average detox stay of 7-14 days at $1,500–$3,000/day, a single unfilled detox bed costs $10,500–$42,000 per week. Over a year, that's $546K–$2.1M in lost revenue from just one bed.

Highest Impact

5 Vacant Sober Living Beds Per Month

$72K Annual Housing Revenue Lost

At an average of $1,200/month per bed, five vacant sober living beds represent $6,000/month in lost rent — $72,000/year. Add alumni referrals and each vacancy compounds opportunity cost across your continuum.

Delayed Intake Response

391% Lower Conversion After 1 Hour

Response times over 5 minutes reduce contact rates by 100x. Organizations responding to inquiries within 1 minute convert at 391% higher rates than those taking 1 hour. Every minute costs you admissions and housing placements.

Business Development & Referrals

Business Development & Referral Intelligence

Track every referral relationship, measure performance by territory and representative, monitor sober living referrals, and attribute revenue to each referral channel with executive-level visibility.

Referral Source Performance

Live Data
Total Referrals/mo
186
+14%
Admissions
52
+18%
Sober Living
22
+9%
Housing Occupancy
81%
+6%
Revenue/Referral
$3.1M
+21%
Conversion Rate
68%
+5%
Top Referral Sources
1
County Health Services
34 admissions8 housing$612K
74%
2
Hospital Systems
28 admissions5 housing$504K
68%
3
Private Practices
22 admissions6 housing$396K
71%
4
Criminal Justice
18 admissions9 housing$324K
62%
5
Alumni Network
14 admissions12 housing$280K
82%
West Coast+24%
Sarah M.
38
Admissions/mo
14
Housing/mo
Midwest+18%
David K.
31
Admissions/mo
11
Housing/mo
Northeast+16%
Jennifer L.
25
Admissions/mo
8
Housing/mo
Southeast+28%
Marcus R.
22
Admissions/mo
9
Housing/mo
Southwest+11%
Amanda C.
17
Admissions/mo
6
Housing/mo
Mountain+32%
Chris T.
14
Admissions/mo
7
Housing/mo

Automated Follow-Up

Automated admissions follow-up, family communication, referral partner updates, missed inquiry recovery, housing waitlist updates, and alumni engagement nurture campaigns.

  • Admissions follow-up
  • Family communication
  • Referral partner updates
  • Missed inquiry recovery
  • Housing waitlist alerts
  • Alumni nurture campaigns

Staff Notifications & Alerts

Real-time alerts: lead notifications, qualified prospect alerts, bed availability changes, housing move-in/move-out updates, urgent admissions escalations, and referral source activity.

  • Real-time lead alerts
  • Qualified prospect notifications
  • Bed availability changes
  • Housing move-in/out updates
  • Urgent admissions escalations
  • Referral source activity
Behavioral Health Assessment

Measure Your Revenue Opportunity

See how many admissions, housing placements, and how much revenue your organization could recover with intelligent automation across your full continuum of care.

Ready to Transform Your Behavioral Health Operations?

Join leading behavioral health organizations using TELEGENT AI to capture more admissions, maximize occupancy, optimize sober living operations, and grow referral revenue through intelligent automation.

TELEGENT AI
Virtual Business Consultant
TELEGENT AI
Good to meet you. I'm TELEGENT AI — a virtual business consultant built on thousands of customer engagements across home services, healthcare, legal, real estate, and professional services.

I can help with:
• Identifying where your business is losing revenue to missed calls and slow responses
• Diagnosing operational gaps that automation can close
• Estimating your revenue recovery potential
• Recommending the right TELEGENT solution for your situation
• Scheduling a strategy session with a senior consultant

Where would you like to start?
Confidential Diagnostic 3 min session