Hospitality Intelligence™
The Business Impact Operating System™ for hotels, resorts, hospitality groups, multi-property operators, boutique hotels, extended stay, and conference properties.
Revenue Intelligence™ + Workforce Performance Engine™ + Digital Workforce™ + Workforce Configuration Intelligence™ — applied to RevPAR, occupancy, guest satisfaction, labor cost, staffing, turnover, and reservation conversion.
Hospitality Performance Scores™
7-dimension diagnostic across the portfolio. Composite scores weighted for hospitality-specific outcomes.
The Meridian Downtown
upper upscale · 310 rooms
Grand Pacific Resort & Spa
luxury · 420 rooms
StaySmart Atlanta Perimeter
upper midscale · 145 rooms
Composite Score Comparison
Revenue Optimization at Hospitality Scale
RevPAR indexing, occupancy gap analysis, revenue leakage detection, booking conversion optimization, and channel mix intelligence.
The Meridian Downtown
Grand Pacific Resort & Spa
StaySmart Atlanta Perimeter
Hospitality Workforce Diagnostics
Labor cost benchmarking, turnover cost analysis, burnout impact quantification, staffing efficiency measurement, and workforce risk assessment.
The Meridian Downtown
elevatedReduce overtime by 4 hours/week through flex scheduling — saves $1.3M
Grand Pacific Resort & Spa
moderateOvertime within acceptable range — maintain current scheduling practices
StaySmart Atlanta Perimeter
moderateOvertime within acceptable range — maintain current scheduling practices
Optimal Staffing & Digital Team Member™ Opportunities
Department-level staffing recommendations and Digital Team Member™ deployments for reservations, guest services, recruiting, operations, and revenue management.
| Property | Optimal FTE | Current FTE | Gap | Dept. Detail |
|---|---|---|---|---|
| The Meridian Downtown | 78 | 185 | +107 | Front Office -19Housekeeping -34F&B -25+3 more |
| Grand Pacific Resort & Spa | 140 | 340 | +200 | Front Office -36Housekeeping -63F&B -47+3 more |
| StaySmart Atlanta Perimeter | 24 | 45 | +21 | Front Office -4Housekeeping -7F&B -5+3 more |
Digital Team Member™ Opportunities
The Meridian Downtown
5 DTM opportunities · 19 processes
Grand Pacific Resort & Spa
5 DTM opportunities · 19 processes
StaySmart Atlanta Perimeter
5 DTM opportunities · 19 processes
Market Position & Comp Set Analysis
Comp set indexing (RevPAR, Occupancy, ADR), competitive strengths and weaknesses, differentiation strategy, and market opportunity identification.
The Meridian Downtown
Rank #3 of 8- + RevPAR 5% above market
- + Occupancy 2pts above market
- + Guest satisfaction in top quartile
Grand Pacific Resort & Spa
Rank #2 of 6- + RevPAR 10% above market
- + Occupancy 4pts above market
- + Guest satisfaction in top quartile
- + Strong direct booking share at 48%
- + TripAdvisor rating 4.7/5 — reputation strength
StaySmart Atlanta Perimeter
Rank #1 of 10- + RevPAR 11% above market
- + Occupancy 4pts above market
- + Guest satisfaction in top quartile
- + Strong direct booking share at 42%
Prioritized Recommendations & Roadmap
Revenue, workforce, guest experience, operations, and digital recommendations — ranked by impact, prioritized by time-to-value, and sequenced into a 12-month implementation roadmap.
EBITDA & Enterprise Value Projection
Revenue multiple expansion through digital maturity, margin improvement, and workforce optimization — quantified at the property and portfolio level.
The Meridian Downtown
- Revenue optimization: +$1.4M revenue
- Workforce cost reduction: -$683K costs
- Digital transformation: 2 DTM deployments
- Multiple expansion: 12× → 13.5× on improved margins and digital maturity
Grand Pacific Resort & Spa
- Revenue optimization: +$4.1M revenue
- Workforce cost reduction: -$1.1M costs
- Digital transformation: 2 DTM deployments
- Multiple expansion: 14× → 15.5× on improved margins and digital maturity
StaySmart Atlanta Perimeter
- Revenue optimization: +$368K revenue
- Workforce cost reduction: -$119K costs
- Digital transformation: 2 DTM deployments
- Multiple expansion: 8× → 9.5× on improved margins and digital maturity